The privacy policy is a mandatory document for any website in accordance with the European General Data Protection Regulation (GDPR). This is the one for the bordeaux-travel.fr/en website.
The purpose of the personal data protection policy is to ensure the compliance of personal data processing and respect of the rights of the people concerned when setting up the bordeaux-travel.fr/en website. The bordeaux-travel.fr/en website belongs to Vidal Voyages, with its head office located at 100, avenue de la République, 32000 BORDEAUX (France). Vidal Voyages is concerned about the protection of personal data and is committed to ensuring the highest level of protection of your personal data in accordance with the GDPR (General Data Protection Regulation) and the “Informatique et Libertés” law (French Data Protection Act).
The personal information you provided to us when you made your reservation request is for Vidal Voyages' internal services and is necessary to process your order. This data is communicated to service providers involved in the performance of the services you have ordered. Any opposition to saving this data and transfering it to service providers would de facto make it impossible for Vidal Voyages to ensure the execution of all or part of the reserved services. To exercise your rights concerning the management of your personal data and to access this information or have any necessary corrections made, send your request to Bordeaux Travel, 13 bis avenue de la Libération, 33110 LE BOUSCAT (France).
When you send us a request for a quote, a message from our contact form or make an online reservation, we collect and process your full name, postal address, e-mail address and telephone number. The information requested from you when you place your order and indicated by an asterisk is required to perform the services ordered. If you do not provide us with this information, we will not be able to process your request.
The data collected on the bordeaux-travel.fr/en website is intended for Vidal Voyages. It may be transmitted to subcontractors used by Vidal Voyages in the performance of its services. Under no circumstances is it transferred to third parties.
In accordance with the “Informatique et Libertés” law of 6 January 1978, amended by the law of 6 August 2004, you have the right to access, rectify and oppose any of your personal data. To assert your rights, please write to us either online at the following e-mail address receptif@bordeaux-travel.fr or by post to Bordeaux Travel, 13 bis avenue de la Libération, 33110 LE BOUSCAT (France), giving your full name and e-mail address. In accordance with the regulations in force, your request must be signed and accompanied by a photocopy of an identity document bearing your signature and it must specify the address to which you wish to receive a reply.
For the purposes of online payment of your orders, your bank details are collected and stored in an encrypted form for the duration of the actual completion of the payment transaction by our payment service provider, Paybox.
Vidal Voyages does not store personal data beyond the time necessary to achieve the purpose of processing your order, while respecting the applicable legal and regulatory boundaries. Thus, in accordance with legal provisions, Vidal Voyages does not keep your personal data for more than three years from the last contact you had with our services.
